AN ENTHUSIASTIC TEAM
Working to keep our guests happy!
A successful stay starts with an experienced, friendly team. At Domaine du Grand Bois, we make combining great service, a warm welcome and a friendly atmosphere look easy.
Your holiday is our priority, and we will do everything we can, every day to advise you, help you out of a spot, give you a hand or simply take the time to stop and chat. That’s why we’re here: we genuinely enjoy interacting with our guests. When you’re happy, we’re happy!
At Domaine du Grand Bois, whatever your question, one of our team will be able to help.
Site Operations Director
You’ll see Valérie here, there and everywhere, making sure our guests have a perfect stay. She’s our expert coordinator. She leads the team, and the efficiency with which she organises all the on-site activities while also dealing with the inevitable everyday niggles astounds us! You may even spot her on the stage – she’s a jazz fan and loves singing in her spare time.
You won’t miss Inge – she has a beautiful Danish accent! You’ll be in touch with her even before you arrive, because she deals with all our guest administration (bookings, payments, emails and requests from the banal to the bizarre!). She loves nature and animals. Once you get her onto the subject, there’s no stopping her!
Mélissa et Pauline
Mélissa and Pauline’s smiles and their kindness will make your day. They are here to guide you throughout your stay. They can help you choose your activities, give advice and help out if any issues crop up. Either pop into reception to see them, or simply pick up the phone in your cottage and speak to them without stepping out of your door. Looking for advice about excursions and local attractions? Pauline knows everything there is to know!
In high season, Mélissa and Pauline are ably assisted by Alice and Lucie. The whole team is here to answer all your questions.
We call him our handyman. But he’s much more than that! He’ll always go the extra mile to make your stay perfect. He misses nothing, and whatever the situation, he always knows what to do. Pedro can turn a minor technical problem into a solution in the blink of an eye, before you’ve even reported it! He comes across as somewhat reserved. Don’t be fooled though – he has a ready smile, especially once your problem is sorted!
Working with Pedro are Romain, with his piercing gaze, and Hugo.
Head Housekeeper may seem like an unusual title, but it’s Anna that makes sure your stay is comfortable. She organises and supervises the housekeeping team. Her focus is on making sure each cottage is perfectly comfortable. Anna misses nothing, of that you can be sure! She also loves to help organise events and themed evenings at Domaine de Grand Bois. That’s no surprise – she’s a real food and wine enthusiast!
As you sit down together to enjoy a drink or a lovely cool ice cream, Jean is the person you can thank. As an extreme sports enthusiast, he is also in charge of our latest new activity, cable water skiing.
You won’t see Valérie very often – she spends most of her time behind her desk. She organises all the site administration, to keep everything running smoothly. An ace with figures, she always has a smile on her face (especially on the telephone). And her smile grows even wider when all the bills are paid!